FAQ'S

Frequently Asked Questions 

1. What products do you offer?

We offer a wide range of kids' accessories and toys, including educational toys, plush toys, kids' watches, backpacks, school supplies, and much more.

2. Are your products safe for children?

Yes! We ensure that all our products meet safety standards and are made from non-toxic, child-friendly materials.

3. Do you offer nationwide shipping?

Yes, we provide fast and reliable shipping across the country. Shipping times and charges may vary depending on your location.

4. How long does shipping take?

Orders are typically processed within 1-2 business days, and delivery takes 3-7 business days depending on your location.

5. What payment methods do you accept?

We accept credit/debit cards, online bank transfers

6. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email/SMS to monitor your package’s status.

7. What is your return and refund policy?

We offer a hassle-free return policy within 7 days of delivery for damaged or defective items. Please check our Returns & Refunds page for more details.

8. How do I contact customer support?

You can reach us via email, WhatsApp, or our contact form for any queries. We strive to respond within 24 hours.

9. Do you offer discounts or promotions?

Yes! We frequently run special offers, bundle deals, and seasonal discounts. Stay updated by following us on social media and subscribing to our newsletter.

10. Can I cancel or modify my order?

If your order hasn’t been shipped yet, you can cancel or modify it by contacting our customer support as soon as possible.